Med-Vet International | Privacy Policy
What information do you collect about me on shopmedvet.com?
When you set up an online account with Med-Vet International, you’ll be asked to provide necessary information to fill orders, including a valid email address. You have access to this information in your online account settings and can update it at any time. We use this information both for transactions and to make your shopping experience more relevant. Some other examples of when we collect personal information or other data include:
• When you opt in to our email list.
• When you interact with us on social media.
• When you browse products or content at ShopMedVet.com.
• When you interact with our emails, advertising, or other online materials.
• When you sign up to receive our catalog.
• When you opt in to receive SMS messages.
• When you join our community or participate in loyalty programs.
• When you interact with an affiliated third party.
• When you interact with Customer Service or a Live Chat operator on our site.
• When we process data.
Sometimes the information collected is not information you provide. We use cookies to automatically collect and record information from your browser or mobile device when you visit ShopMedVet.com or use other Services. Cookies are small bits of data that your browser sends to a server to allow a website or application to recognize your browser. Examples of information collected by cookies includes which pages you visit, your IP address, device or browser type, and other data. The information is collected automatically during your visit and stored in secure log files. This data can be cross-referenced with other information from Med-Vet International or third parties. Data can be collected across multiple devices and combined with other information we or third parties have about you and your activity. We do not share text messaging originator opt-in data or consent with any third parties.
How is this information used?
Some ways we might use information by cookies include: to create a more relevant shopping experience, to prevent fraud, to analyze user experience, and to tailor communications. Cookie technology is required to keep your information stored on the site safe, store your permissions, and provide authentication. We also use cookie technologies to remember your account and user preferences or customize product recommendations. Other examples of how we use these cookies include social networks, marketing services, site performance/Google Analytics, and online advertising. We use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. You may read more on the Mobile Terms of Service here.
What precautions do you take to protect my information?
When submitting sensitive information to our website, it is encrypted and securely transmitted to us. We employ robust security measures to ensure the confidentiality and integrity of your data. Additionally, we take great care to safeguard your information offline.
What options do I have regarding the use of my data?
If you receive communications, such as emails or other online delivery devices, in error or wish to stop receiving communications from us, contact Customer Service. You have the right to check the data we have about you at any time. You have access to this information in your online account settings and can update it at any time. Additionally, if you have any concerns regarding our usage of your data, please feel free to express them.
How can I correct any inaccuracies in my account information?
To update your account information, please visit "My Account" on our website. If you require any assistance or need to make changes to your information, please feel free to call us at 1-800-544-7521. Our Customer Service Representatives will be more than happy to assist you.
How can I manage cookies?
If you’d prefer to limit the use of cookie technologies you can take some steps to control certain cookies. One way is to opt out of cookies on your browser, usually by accessing the Options or Preferences menu. You can also opt out of third party networks and interest- based advertising by visiting the following sites:
TrustArc
Digital Advertising Alliance
National Advertising Initiative
Some people also choose to employ a third party tool to manage third-party cookies and other web technologies. While we cannot endorse the integrity of any specific service, some popular privacy companies are Ghostery and AdBlock Plus.
I have additional questions; where can I go for answers?
If you need further assistance, you can access our Live Chat Support on the homepage or call our Customer Service Department