Return Policy

You may make a return within 30 days from the date of shipment. Unfortunately, if return window has passed, we cannot offer you a refund or exchange. To qualify for a return, your item(s) must be unused, in the same condition as it was received, and in its original packaging. Restocking fees of up to 25% may apply. The following types of goods are NOT eligible for returns or cancellations:

• Pharmaceuticals
• Refrigerated Products
• Used Items
• Sale Items
• Free items, Seasonal or Special-Order Products
• Drop-Shipped items
• Products sold as Liquidation/Clearance
• Items sold for Training/Educational use

You will be responsible for the shipping costs for returning your item(s).

Please note that no credit will be given for the following:

• Packages that arrive at our facility without a return authorization form RMA or call tag
• Freight (unless the return is a result of our error)
• Products not in sellable condition or defaced with stickers, price marks, knife cuts, etc.
• Merchandise sent to our facility that was not authorized to be returned
• Damaged merchandise due to improper storage and handling, fire, flood, heat, cold, water, smoke, catastrophe, or bankruptcy sale, or purchased or otherwise obtained in violation of any federal, state, or local law or regulation
• Items sensitive to temperature that were delivered on time but not received immediately by the intended recipient
• Returns that are not received by the provided return date indicated on the RMA