Veterinary Supplies - Med-Vet International ShopMedVet.com - TJOOS-43645740

800-544-7521
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Phone Email: customerservice@shopmedvet.com
Tel.: 800-544-7521
Fax: 800-204-2177
Monday - Friday 7:00 a.m. - 6:00 p.m. Central Time

Phone Please send letters and payments to:
Med-Vet International
13822 West Boulton Blvd.
Mettawa, IL 60045

Phone If you would like to email us a question please use the form below.
Please Note: We do not fill prescriptions for medications.
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To open a new account, please fill out this form.

Return Policy


Check your goods IMMEDIATELY upon receipt.

NO refunds after 30 days.

There will be a 15% handling charge on all returns.

It is our policy not to accept the return of any merchandise without first having called for a Return Goods Authorization Number (RGA#). A customer service representative will supply you with an RGA#, which must be displayed on the outside of each carton. Our receiving department has been given orders to refuse all unauthorized returns. When asking for an RGA#, we must have our invoice number and invoice date as well as the reason for the return. Merchandise returned must be in saleable condition and transportation to use must be prepaid. Customer shall be responsible for freight charges on merchandise changes.

Discounts are taken off our current prices at time of order. Offers or Free Products are one per customer/order/account. Offers cannot be combined with any other discount or offer. Offers can only be applied at time of order and may not be applied to any previous order. Not responsible for typographical errors. Some pictures are for graphic purposes only, actual product may differ. Closeout items are “limited supply” and are only available while the supply lasts. Terms and conditions of discount offers are subject to change at the sole discretion of Med-Vet International.

WE DO NOT ACCEPT RETURNS ON PHARMACEUTICAL ITEMS.

Return Authorization Request (RGA) form.


Veterinary Medical Supplies