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Return Policy

Unless another return policy is indicated, products sold by Med-Vet International are covered by the following Standard Return Policy. All products covered under this Standard Return Policy are backed by a 30-day Money Back Guarantee. You may return the item(s) to us within 30 days of your purchase for a full refund for ANY REASON. Whether you simply changed your mind, or are just not satisfied with the product that you received, you are welcome to send it back to us for an exchange OR A FULL REFUND. Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed under any circumstances.

Returns will not be accepted after 30 days AND there are absolutely NO RETURNS on PHARMACEUTICALS.

Check your goods immediately upon receipt.

It is our policy not to accept the return of any merchandise without first having called for a Return Goods Authorization Number (RGA#). We will supply you with an RGA#, which must be displayed on the outside of each carton. Our receiving department has been instructed to refuse all unauthorized returns. Merchandise returned must be in saleable condition and transportation to us must be prepaid.

Customer shall be responsible for all freight charges on merchandise exchanges.

Fields marked with * are mandatory.

* Customer Number: 
* Invoice Number:  (must include all characters, i.e. 123456-7-8)
* Item Number:  (full item number found on the invoice, if returning more than one item, separate by commas)
Quantity of Items being returned: 
I am returning all products on this invoice. 
Reasons for return: 
Type of return: 
* Contact Name (first, last): 
* Phone Number: 
Email Address: 
Fax Number: 
I prefer to be contacted via: 
I certify that all products being returned are in saleable condition. 
 
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