Med-Vet International only ships within the U.S and U.S Territories. Shipping for the contiguous U.S is $10 for orders under $100, $5 for orders over $100, and free shipping for orders over $300.
$0 - $99 | $10
$100 - $299 | $5
$300 + | Free BEST DEAL
PO boxes are not covered under our normal
If you need packages shipped to PO boxes please contact our customer service team to discuss additional options.
Frequently Asked Questions
You may order via our secure online website, you may send your order request via email or fax, or you can call us at 1-(800)-544-7521. We are available: Monday through Friday from 7:00 AM - 6:00 PM (CST).
We do provide expedited shipping options for most items. Please contact customer service, or put a note in your order if you are requesting expedited shipping.
Yes, we do ship to P.O. Boxes which is done by priority mail.
We do provide free shipping for orders over $300. Some items and locations are excluded from this offer. Please contact Customer Service for questions regarding free shipping.
When a customer's order has been received by the shipping company, Med-Vet will receive your tracking number. You then can access Live Chat Support at shopmedvet.com, or call the Customer Service Department at 1-(800)-544-7521 to ask for the tracking number, which they can provide.
You can cancel your order through Live Chat Support at shopmedvet.com, or the call Customer Service Department at 1-(800)-544-7521. Be sure to have your Invoice, Account Number, or Purchase Order number ready, along with the reason for your cancelation.
Shipping is assessed by your location, type of shipping, amount of purchase, and weight of the order. Based on these factors we generate your shipping cost.
Controlled substance are the only products that require a signature upon delivery.
Yes, depending on the amount of items, and the times of the orders placed, you must call in your request to the Customer Service Department.
Orders are processed Monday through Friday. Before your order ships, please allow 1-2 business days for order processing. Orders are not processed or shipped on weekends or holidays.
Yes, but some products require a license. You will not be able to ship to any address other than your licensing address.
Orders received after 3:00pm CST will not be processed for delivery. If you contact customer service before that time, they may be able to change your shipping type.
Call the Customer Service Department immediately at 1-(800)-544-7521, and they will provide the correct address, and switch it.
If you would like to order an item that is not found on our website please email us at firstname.lastname@example.org for price and availability.